RO-AR.com : Numbers, Nuances & Observations
We are on a mission to find the latest ideas, techniques and technologies, in Risk Operations, from companies all around the world.
We bring them and the people behind them to you, all to help discover new ideas, spark new thinking and help... at work, as a leader, an employee, in business, at the office or at home.
RO-AR.com : Numbers, Nuances & Observations
Latest Episodes
Beyond Automation: How AI is Reshaping Collections
Borja Solé examines how AI could reshape financial-services collections. Murphy’s chief executive discusses automated customer engagement, increased calling capacity, consistent execution and rapid experimentation. The interview also explores v...
Building a Human Centric AI Strategy
Mark Hayward, Head of AI at Lowell discusses the implementation of AI within debt purchase and collections. The discussion examines organisational readiness, risk appetite, regulation, governance, business cases, employee adoption and the limit...
Digital, Enforcement and a Fracturing Social Contract?
In this discussion Sarah Naylor discusses how the enforcement sector has evolved over the past decade, with a particular focus on local government debt. Sarah describes the shift towards earlier engagement, digital communications and customer-f...
