RO-AR.com : Numbers, Nuances & Observations
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We bring them and the people behind them to you, all to help discover new ideas, spark new thinking and help... at work, as a leader, an employee, in business, at the office or at home.
RO-AR.com : Numbers, Nuances & Observations
Latest Episodes
Affordability Data in the Consumer Duty Era
This discussion examines how financial-services organisations can use more granular and timely data to improve affordability assessment, credit risk management, vulnerability identification and collections. Paul Moran, Head of Analy...
Rethinking Collections with Agentic AI
In this discussion with Ade Fatukasi and Selom Mortty from Sarah we explore how agentic AI could reshape credit and collections, moving the industry beyond task automation towards configurable digital employees. The conversation exa...
Local Government Contact Strategies: Time for a Rethink?
Dan Pearce from Telsolutions discusses how local authorities are modernising resident communications, collections and customer engagement. Local Authorities are seeing rising cost and declining effectiveness of post, changing customer expectati...
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